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Terms of Use

This English text is a translation provided for information only. The legally binding version is the Turkish text.

Last updated: 2026-09-15

1. Definitions

• URİKEM: URİKEM İç ve Dış Ticaret A.Ş., which provides the service.
• Customer: The individual or legal entity that uses the service by purchasing a product or plan.
• Product: Software or a service listed on the Products page.
• Plan: A Starter, Business, Growth or Professional plan (in Turkish: Esnaf, KOBİ, Büyüme, Profesyonel) offering several products for a single monthly fee.
• Period: A one-month service term that begins when the products are made available or when the fee for a period is paid.
• Output: The text, table, report or image produced by the products using artificial intelligence.

2. Scope of the service

URİKEM sets up the products in the plan chosen by the Customer using the Customer's details and makes them available. The contents of each plan are shown on the Products page; each higher plan includes all products in the plan below. Custom tools built for a company are not included in the plans; they are provided under a separate quote and a separate agreement.

Products may be developed or changed over time. If a material change is to be made to a product the Customer uses, the Customer will be informed in advance.

3. Plans, periods and renewal

• Plans are offered in monthly periods. For the service to continue, the fee for each period is paid at the start of that period.
• The Customer may leave their plan or switch to another plan at the end of a period; a plan change takes effect at the start of the next period.
• Unused service time does not carry over to the next period and is not refundable.
• The Customer is responsible for providing the information and access needed to set up the service (such as website address and account details) on time; delays in providing them do not extend the period.

4. Fees and invoicing

TL plan fees shown on the website exclude VAT (KDV); VAT-inclusive amounts are shown separately. No VAT is added to plan fees offered in foreign currency (USD, EUR or GBP) to businesses established outside Türkiye, as these are an export of services (Turkish VAT Law No. 3065, Art. 11/1-a); customers established in Türkiye are invoiced in TL plus VAT. The invoice is issued within the legal deadline following payment and sent to the email address provided by the Customer.

URİKEM reserves the right to change its prices. A price change applies to periods starting after the date it takes effect; it does not affect the fee for a period already in progress.

5. Account security

Account and access details are personal to the individual or legal entity to which they are assigned. The Customer is responsible for keeping login details confidential and for all actions carried out through their account. Any suspected unauthorised use must be reported immediately to info@urikem.com.

6. Customer obligations and prohibited use

The Customer agrees to use the service in accordance with applicable law and these terms. The following are prohibited:

• Sharing or transferring the account, or making it available to unauthorised persons,
• Sending bulk requests to the service with automated tools (bots, scrapers) or trying to circumvent usage limits,
• Unlawfully entering third parties' personal data, trade secrets or confidential information into the products,
• Producing unlawful, misleading, insulting, hateful or copyright-infringing content, or using generated content for such purposes,
• Reverse engineering the service, attempting to obtain its source code, or using it to develop a similar service.

In the event of a breach of these rules, URİKEM may suspend or terminate the service without notice.

7. Ownership and use of outputs

The information the Customer enters into the products belongs to the Customer. The right to use the outputs produced belongs to the Customer; the Customer may use them for commercial purposes. URİKEM claims no ownership over the outputs.

It cannot be guaranteed that AI outputs are original or do not infringe third-party rights. The Customer is responsible for checking an output before publishing it or using it commercially.

The URİKEM brand, logo, interface design, product descriptions and website content belong to URİKEM and may not be used without permission.

8. Limitation of liability — outputs are not professional advice

URİKEM makes no commitment as to the accuracy, completeness or fitness for a particular purpose of the outputs. URİKEM cannot be held liable for losses arising from decisions based on the outputs. In any event, URİKEM's liability is limited to the period fee paid by the Customer for the period in which the loss occurred.

9. Service continuity

URİKEM makes reasonable efforts to provide the service without interruption; however, temporary interruptions may occur due to maintenance, infrastructure failures, outages at third-party service providers or force majeure. Planned maintenance is announced in advance whenever possible. In the case of prolonged outages, the Customer's period is extended in proportion to the loss suffered.

10. Personal data

Details on the processing of personal data are set out in the Personal Data Notice (KVKK) and the Privacy Policy. The Customer accepts that information entered into AI-powered products is transferred to an AI service provider located abroad, as explained in detail in those documents.

11. Changes

URİKEM may update these terms. Material changes are notified to the Customer's email address at least fifteen days before they take effect. Continuing to use the service after the notice means accepting the updated terms.

12. Termination

The Customer may end the relationship at the end of a period by not paying the fee for the next period. URİKEM may terminate the agreement if these terms are breached or if it discontinues the service entirely. If the service is discontinued entirely, the fee corresponding to the unused part of the current period is refunded to the Customer.

13. Governing law and jurisdiction

These terms are governed by the laws of the Republic of Türkiye. The İstanbul Anadolu (Anatolian Side) Courts and Enforcement Offices have jurisdiction over disputes. For Customers who qualify as consumers, the jurisdiction of Consumer Arbitration Committees and Consumer Courts is reserved, and the provisions of the Distance Sales Agreement apply first.

14. Contact

For any questions, requests or complaints: info@urikem.com