Home › Personal Data Notice (KVKK)
Personal Data Notice (KVKK)
This English text is a translation provided for information only. The legally binding version is the Turkish text.
Last updated: 2026-09-15
This notice has been prepared under Article 10 of KVKK (Türkiye's Personal Data Protection Law No. 6698) to explain how we, as data controller, process your personal data.
1. Data controller
- Legal name
- URİKEM İç ve Dış Ticaret A.Ş.
- Address
- DAP Adam Kule, Kırıkkale Sokak No:9 Daire:21, Cevizli · 34865 Kartal / İstanbul, Türkiye
- Trade registry no
- 481363-5
- MERSİS no
- 0894092816500001
- ETBİS registration no
- 1758530862232057
- info@urikem.com
2. Personal data processed
| Category | Data |
|---|---|
| Identity | First name, last name; for legal entities, the name of the authorised person |
| Contact | Email address, phone number, company name, website and social media account addresses |
| Customer transactions | Chosen plan, payment date, service period, billing details |
| Transaction security | IP address, session logs, login times |
| Content entered into products | Text and information entered into AI-powered products, and the outputs produced |
A note on content entered into products: We recommend that you don't enter personal data into input fields unless the job requires it. In particular, avoid entering special categories of personal data such as health data, religion or beliefs, political opinions, biometric data or criminal convictions, as well as information belonging to third parties. You are responsible for the content you enter and for any obligations towards third parties arising from entering their data.
3. Purposes of processing
- Concluding and performing the service agreement; opening and managing your account,
- Handling payments and invoicing,
- Setting up and running the products in your plan,
- Managing plans and billing periods, and sending service status notifications,
- Keeping accounts secure and preventing misuse and unauthorised access,
- Handling support requests,
- Meeting legal retention, disclosure and reporting obligations.
4. Legal grounds
Your personal data is processed on the following legal grounds under Article 5(2) of KVKK:
- (c) Concluding or performing a contract: identity, contact and customer transaction data, and content entered into products.
- (ç) Legal obligation: invoices and accounting records, retention under tax law.
- (f) Legitimate interest: transaction security logs, preventing misuse.
- Explicit consent: the transfer abroad described in section 5 below.
- (e) Establishing, exercising or defending a legal right: Electronic delivery confirmation records (confirmed text, date and time, IP address, browser information), to prove that the service was performed in payment disputes and chargebacks.
5. Transfer abroad
URİKEM's AI-powered products run on the infrastructure of an AI service provider based outside Türkiye. When you use these products, the content typed into input fields is transferred to that provider's servers abroad so the result can be generated.
This transfer is technically necessary to provide the service. If you do not consent to the transfer, the AI-powered products cannot be used.
The transfer is carried out within the framework of Article 9 of KVKK and on the basis of your explicit consent obtained when the service starts. Contractual safeguards with the service provider ensure that transferred data is not used for model training and is kept only for a limited time.
Apart from this, your personal data is transferred only to competent public authorities under legal obligations, to the business partner that provides our accounting services, and to the payment provider, limited to the relevant purpose. Your data is never sold or passed on to third parties for marketing.
6. How data is collected
Your personal data is collected electronically, by fully or partly automated means, through the sign-up and request forms on urikem.com, the payment step, the customer dashboard, setup calls and email correspondence.
7. Retention periods
| Data | Period |
|---|---|
| Account and contact details | For the duration of the service relationship and 10 years after it ends (limitation period under the Turkish Code of Obligations) |
| Invoices and accounting records | 10 years (Turkish Tax Procedure Law and Turkish Commercial Code) |
| Content entered into products and outputs | Kept while the service lasts; deleted immediately at your request. Deleted automatically 12 months after the service ends. |
| Session and IP logs | 12 months |
| Electronic delivery confirmation records | For the duration of the service relationship and 10 years after it ends (limitation period under the Turkish Code of Obligations) |
At the end of the period, data is deleted, destroyed or anonymised.
8. Your rights
Under Article 11 of KVKK, you have the right to apply to the data controller to:
- Find out whether your personal data is processed and, if so, request information about it,
- Find out the purpose of processing and whether the data is used in line with that purpose,
- Know the third parties in Türkiye or abroad to whom the data is transferred,
- Request correction if the data is incomplete or inaccurate,
- Request deletion or destruction under the conditions set out in the law,
- Request that third parties to whom the data was transferred be notified of any correction, deletion or destruction,
- Object to a result against you that arises solely from analysis by automated systems,
- Claim compensation if you suffer damage due to unlawful processing.
9. How to apply
You can submit your requests in line with the Communiqué on the Procedures and Principles for Applications to the Data Controller:
- By email: info@urikem.com (from the email address registered in our system),
- In writing: with a signed letter sent to DAP Adam Kule, Kırıkkale Sokak No:9 Daire:21, Cevizli · 34865 Kartal / İstanbul, Türkiye,
Your application must include your full name, signature, Turkish ID number (passport number for foreign nationals), address for correspondence, phone and email if available, and the subject of your request. Applications are resolved free of charge within 30 days at the latest; if handling the request involves an additional cost, a fee may be charged according to the tariff set by the Personal Data Protection Board.
10. Booking System and AI Customer Assistant: data belonging to businesses' customers
Businesses that are URİKEM customers use the Booking System and AI Customer Assistant products to take bookings from their own customers and answer their questions. With regard to the data that visitors enter on these pages:
- The data controller is the business using the booking page or assistant. The business decides the purposes for which the data is processed and handles visitors' requests.
- URİKEM is a data processor acting on behalf of the business (as defined in Article 3 of KVKK). It processes this data only on the business's instructions and for the purpose of providing the service; it does not use it for its own purposes, sell it or share it for marketing. It takes the technical and administrative measures required by Article 12 of KVKK.
| Product | Data processed | Retention |
|---|---|---|
| Booking System | Full name, phone, email (optional), note, selected service and time, IP address | Automatically anonymised 365 days after the booking date. |
| AI Customer Assistant | Messages written in the chat; name and phone number if left; address of the page where the chat was opened; IP address | Automatically deleted 180 days after the last message. The business can delete a conversation at any time. |
Messages written to the AI Customer Assistant are transferred to an AI service provider based outside Türkiye so that a reply can be generated. Visitors are informed of this before their first message and their consent is obtained; the safeguards described in section 5 also apply to this transfer. Special categories of personal data, such as health information, should not be written in the chat.
For your rights regarding your data in these products, please contact the business concerned first. If you cannot reach the business, write to info@urikem.com; we will forward your request to the business and act on its instructions.
11. Changes
This notice may be updated in line with changes in legislation and developments in the scope of the service. The current version is published on this page.