New employees learned the job by sitting next to someone for days.
The tool creates step-by-step manuals with screenshots. New hires are productive on day one.
What was the job?
The company's software and work steps weren't written down; the know-how lived in a few people's heads. Every new employee was taught the same things from scratch, and changes to the steps never reached everyone.
What does the tool do?
- Collects the steps. Extracts the work steps from what the person doing the job explains and from screenshots.
- Writes the manual. Explains each step in a plain sentence with a screenshot.
- Organises. Splits the manual into sections by task and makes it searchable.
- Updates. Refreshes the relevant section when a step changes.
What changed?
- New hires are productive on day one.
- Know-how no longer lives in one person's head.
- Everyone follows the same steps.
Who is it for?
Any team with lots of software, many work steps and frequent staff turnover: accounting, operations, customer service, warehouse.
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